Privacy rights / Direct request route
Data requests. Tell us what needs to change.
An industrial R&D consulting inquiry is not permission to keep your information indefinitely. Ask Wexumi what we hold, correct a record or request deletion through the form below.
We answer data requests within 14 days. You do not need an account, a project agreement or a particular legal phrase to make a request. Email works too.
Send a data requestTell us the result you want.
You may have contacted us about industrial innovation consulting, used the support chat or arrived through an advertisement. Start with the record or interaction you recognize. A request can cover more than one right; you do not need to send separate forms.
US state rights depend on the law that applies to you, including California's CCPA/CPRA. Visitors from Europe can also request the rights described in the GDPR section of our privacy policy. We do not make receiving industrial R&D consulting information conditional on giving up a privacy right.
A contact detail is usually the best starting point.
Use the email address or phone number associated with the original conversation where you can. An approximate date and the topic of the inquiry help distinguish your record from another person's. If you have an inquiry ticket, put that reference in the notes rather than copying the entire correspondence.
We check identity in proportion to the information requested. A correction to a reply address is not the same as releasing a copy of a conversation. We may ask you to confirm something already associated with the record before disclosing or changing it. We do not release another person's information just because their name appears in a request.
Do not upload or send identity documents through this public form. Do not include passwords, financial information or private details about colleagues. No precise home address is needed. If more verification is necessary, we discuss an appropriate route with you.
An authorized representative should explain that they are acting for someone else and provide a way to reply. We may need evidence of authority and confirmation from the person concerned, subject to the applicable rules. Do not include that person's sensitive records in the initial message.
Send a data request.
This form goes to Wexumi for privacy handling, not project scoping. Name and processing consent are required. Leave either a phone number or an email address so we can answer; neither is required on its own.
Prefer not to use the consent checkbox? Email [email protected] or call +1 (832) 555-6719 to exercise your rights. The checkbox documents permission to handle this message; it does not limit the rights available under law.
Our answer addresses the record, not just the form.
We answer a data request within 14 days using the reply details you supply. A successful form response includes a ticket. That ticket records receipt, not confirmation that deletion or another requested action has already happened. If the form reports an error, correct the indicated field or contact us by email.
We first locate the relevant inquiry or chat and assess any identity check needed. We then explain the action taken, ask a focused clarification or state why an action cannot be completed. If a legal exception requires us to retain information, we identify the reason rather than treating the entire request as closed without explanation.
If you disagree with a decision
Reply through the same contact route and ask for review or an appeal where state law provides one. You may also contact your state Attorney General, the California Privacy Protection Agency in California or the relevant data protection authority in Europe. You do not need to accept our answer before using those routes.
Requests themselves contain personal information. The form records the submitted details and technical submission information under the inquiry process described in our privacy policy. Enquiries and their email copies are kept for 18 months, chat transcripts for 6 months and server and access logs for 60 days. A consent choice record lasts 12 months. A justified deletion request can shorten the relevant retention period, subject to applicable obligations.
You can withdraw storage consent without a form.
Open Cookie choices in the footer and select Decline. Consent Mode v2 holds ad_storage, ad_user_data, ad_personalization and analytics_storage denied until you allow storage, and returns all four to denied when you decline or withdraw. Global Privacy Control is honored as an opt-out without asking again.
Google Ads, Microsoft Advertising and Meta Ads send visitors here with click identifiers gclid, msclkid and fbclid. A click identifier can arrive in a landing URL before a visitor makes a choice. Declining storage does not erase a request already received by a server, and it does not mean there are no network requests.
Browser preferences and a request to delete an inquiry do different jobs. Declining ad storage does not delete a conversation; asking us to delete a conversation does not change settings on another device. Read the cookie notice for the storage categories and the Microsoft privacy statement for Microsoft's handling.
A written request can go straight to the studio.
Address your message to Wexumi and say it concerns a data request. Include a way to answer and enough context to locate the record. You can use the same route for questions about a request already sent; mentioning its ticket avoids confusion with a new inquiry.
82 River Road, Suite 4, Austin, Texas 75343, Austin, Texas, United States
If a control prevents you from sending the form, use either direct contact route and describe the barrier. Our accessibility statement explains the available alternatives. For a new industrial innovation consulting inquiry rather than a privacy request, use the project contact page.